Service, warranty and return

Returning products
If you want to return a product to Lionheart Travel Gear, you have fourteen days from the delivery date onwards to do so. Returns are only accepted if the packaging is undamaged and the plastic sealing is intact. If the order does not meet up to your expectations or if for any other reason you would like to return the order to us, we request you to fill out the form completely and to send the parcel to:

Lionheart Travel Gear B.V.
P.O. Box 56743
1040 AS Amsterdam

Please put postal stamps on your return parcel.

Delivery of wrong product
Have you received the wrong product? Please contact our customer care service at +31 20-7230951. Our customer care agents will assist you and solve the problem immediately.

General questions
If you have any questions about our company, our products and our services, feel free to contact us via email or phone.

Lionheart Travel Gear B.V.
P.O. Box 56743
1040 AS Amsterdam
Chamber of Commerce number: 63206625
BTW-register: NL855137101B01

Phone number (Monday – Friday 9:00-17:00): +31 20-7230951
E-mail: customercare@lionhearttravelgear.com

Is your question not mentioned here?
Please contact our customer care service via phone: +31 20-7230951
or via e-mail: customercare@lionhearttravelgear.com

Our team is ready to answer all your questions.